Terms of service

1. Overview

This website is operated by Montiv. Throughout the site, the terms “we,” “us” and “our” refer to Montiv. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Eligibility and Account Responsibility

You represent that you are at least the age of majority in your state of residence or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

3. Products and Orders

All products or services displayed on our site are subject to availability. We reserve the right to limit the quantities of any products or services that we offer and to discontinue any product at any time. Prices for our products are subject to change without notice. We do our best to display the colors and images of our products accurately; however, we cannot guarantee that your device’s display will be accurate.

By placing an order through our Site, you warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance by us. We may, in our sole discretion, refuse or cancel any order if we suspect fraudulent or unauthorized activity.

4. Payment and Billing Information

You agree to provide current, complete and accurate purchase and account information. When you provide payment information, you represent and warrant that you are authorized to use the payment method. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

5. Shipping and Delivery

Shipping times and costs are provided in our Shipping Policy. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier. We are not responsible for delays after the carrier has taken possession of the shipment.

6. Returns and Refunds

Our Return Policy governs returns, exchanges and refunds. Please review that policy before making a purchase.

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, laws or local ordinances; (d) to infringe upon or violate our intellectual‑property rights or the intellectual‑property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website; or (h) to spam, phish, pharm, pretext, spider, crawl or scrape. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

8. Intellectual Property

All content on the Site—including text, graphics, logos, images and software—is our property or the property of our licensors and is protected by United States and international copyright, trademark and other laws. You may not use any content without express written permission.

9. Third‑Party Links and Tools

Certain content, products and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third‑party materials and do not warrant or have any liability or responsibility for any third‑party materials or websites.

10. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error‑free. The Service and all products and services delivered to you are provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non‑infringement.

In no case shall Montiv, our directors, officers, employees, affiliates, agents or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products procured using the Service.

11. Indemnification

You agree to indemnify, defend and hold harmless Montiv and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the state, without regard to its conflict of law provisions. Any dispute arising hereunder shall be resolved through binding arbitration or small claims court in the county where our U.S. office is located, unless you opt for a different forum as provided by law.

13. Changes to Terms

We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

14. Contact Information

Questions about the Terms of Service should be sent to us at info@montivofficial.com